How long can I expect to receive my order?
|US/Canada||Standard Shipping||7-15 Days|
|Australia||Standard Shipping||6 -20 Days|
|Singapore||Standard Shipping||6-22 Days|
|UK/Ireland||Standard Shipping||6-10 Days|
|Russia||Standard Shipping||7-10 Days|
|Western Europe||Standard Shipping||6-10 Days|
|Central Europe||Standard Shipping||7-10 Days|
|Eastern Europe||Standard Shipping||9-14 Days|
We will start shipping the day after receiving the order，which will be transported by air.
* Delivery times are estimates and commence from the date of shipping, rather than the date of personalized order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address please specifies this during checkout.
Please Note : If your package does not arrive in the estimated delivery time, or you have any other questions regarding shipping, please contact our Customer Service Representatives.
How do I track my order?
Once your order ships, we will send you an email include the tracking number and tracking link of your specific shipper. You can check your order status there.
What countries do you ship to?
A full list of the countries where we ship to is available on the Payment Page. You can click on the Country drop-down window to check the list.
What to do I do if my package arrived damaged/incorrect?
If you receive damaged or incorrect package, please contact us immediately and we will have it replaced as soon as possible.
Please contact us at ：firstname.lastname@example.org if your tracking number is not up after 2-3 weeks.